The Summer Dine Around. Frequently Asked Questions.


How do I get on the Dine Around list?

• The Summer Dine Around is a loyalty program designed to reward the guests who dine with us throughout the year. When we create the Dine Around list, we look for guests who dine with us frequently, make reservations, purchase or use an Ultimate Card and who are signed up for our email list.

I’ve never been to the restaurant on my card, and I really wanted my favorite restaurant. Is it possible to swap my card?

• The Summer Dine Around is designed to encourage you to try different restaurants and enjoy a new experience. We allow one card swap during the summer. Swaps must be for a card within the same month and must take place at the Buckhead Life corporate office during regular weekday business hours (9 am to 6:30 pm). The supply of cards is limited, so all restaurants may not be available for swaps.

Is there a minimum spend?

• The Summer Dine Around is designed to reward our loyal guests who are loyal diners throughout the year. There is no minimum spend. However, the Dine around Card may only be used for Dinner for two or more people, Sunday – Friday.

What happens if I’m out of town or just forget to use my card one month?

• You have a grace period until the 7th of the following month to use your card. (For example, you may use your “June” Gold Card until July 7.) After that, the card is programmed not to work in our system.

• Don’t wait until the last minute! If you think you will be out of town at the end of a certain month, make your plans early. You will need to redeem your current Gold Card to receive the next in your series and to receive the Ultimate Bonus Card.

How can I share this program with my friends?

• We offer the “Bring A Couple” feature for our loyal guests who want to share the program. When a party of four dines (i.e. you and your guest bring another couple), your guests will be asked to complete an enrollment card, which must include an email address.

• Once your guests have completed the form, the manager will present your guests with a Dine Around card for the following month. We will enter your guest’s information into our mailing list and will include them in future promotions.

I have been part of the Summer Dine Around for years but didn’t get a card this year. Why?

• Unfortunately, we aren’t able to send cards to everyone.

Is there any way you can still send me a Summer Dine Around Card for this year?

• Unfortunately, we are not able to send out additional cards for this year’s program.

I signed up for the emails but have not received any information about the Summer Dine Around program. Why?

• To avoid confusion, once the list is set for the summer, we don’t send Dine Around messages to people who will not receive a card.

Some of my friends also have Summer Dine Around cards. Can we use them together?

• You may use one Dine Around Card for a minimum of two guests. If, for example, four friends dine together, you can use two Dine Around Cards for the table. The ratio is one Dine Around Card per minimum of two guests.

Why can’t I use my $25 Summer Dine Around Card with my Ultimate Card?

• With the free $25 Gold Card and the added value offer on Ultimate Cards we are currently running year round, we are unable to combine the discounts.

I noticed that cards are valid for “food only.” Does that mean I can’t use it on cocktails or wine?

• Due to Georgia law, we can’t give away complimentary alcoholic beverages. Just think of your card as paying for your dinner and treat yourself to a glass of wine or cocktail.

The restaurants are pretty busy this summer. Should I make reservations?

• You should always make reservations in advance, especially during the Summer Dine Around. Because some guests aren’t able to use their cards until the end of the month, the restaurants tend to be particularly busy toward then, so be sure to reserve early.

• The only exception to the “make reservations” rule is Buckhead Diner. Buckhead Diner does not take reservations, but does offer call-ahead priority seating, which is recommended.

• Reservations can be made by calling the restaurants or through http://www.buckheadrestaurants.com

• Always include your email when you call or book a reservation online. Using your email allows us to confirm that you are enjoying your Dine Around Card and that we should keep sending them to you.

What is the $25 Extra Visit Card?

• The $25 Extra Visit card is new to the Summer Dine Around program in 2014. When you use your August Gold Card you will receive this blue card and your September Gold Card. The Extra Visit Card is valid in August and September and can be used at any of the Dine Around restaurants for a separate visit.

• The same Gold Card terms and conditions apply to the blue card. Please note that the Gold Card and blue card cannot be combined or used in conjunction with any other cards or promotions.

Do I have to activate Bonus Card?

• Nope, we’ve changed this from past years.

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The Summer Dine Around. What you need to know.

Program Overview


The Summer Dine Around is an exclusive Buckhead Life Restaurant Group loyalty program designed to reward Atlanta guests who loyally dine with us throughout the year.  Prior to the start of the program, Buckhead Life, uses several criteria to identify those guests who will receive a Summer Dine Around Gold Card.  The criteria includes:
  • Maintains a valid, current online profile
  • Receives and opens our emails
  • Dines at our restaurants during non-Dine Around months
  • Purchases or uses an Ultimate Dining Card
  • Successfully participated in previous Summer Dine Arounds
Due to the cost of the program, we send out a limited number of cards each year and are not able to offer to cards to everyone.  Once the list is set, we are unable to add guests to the program.  Unfortunately, no one is guaranteed a card, even if they meet all the criteria. Due to the limited number of cards, Buckhead Life only sends one Gold Card per person, per household.

Buckhead Life mails Summer Dine Around Gold Cards in 2 waves.  The first Gold Cards are mailed just prior to June 1st, allowing guests to start the program in June.  Guests who start the program in June and use all the cards in the series realize $150 in value.

The second round of Gold Cards are mailed just prior to July 1st, allowing guests to start the program in July.  Guests who start the program in July and use all the cards in the series realize $125 in value.

By presenting any Summer Dine Around card, a user agrees to all program terms and conditions set forth in this document. As specified on all program materials, Buckhead Life reserves the right to modify or withdraw this offer.

 
Gold Card

Each Gold Card may be redeemed for $25 off your dinner (food only) in the month, year and at the restaurant specified on card front. It is valid for a minimum of two guests per dining card, Sunday through Friday.  Each Gold Card may only be used once and any unused value does not roll over to subsequent visits.

Gold Cards may not be used at our retail outlets (Pano’s Fish Market or Buckhead Bread Company.)  Gold Cards may not be used for take-out orders or Happy Hour menus. Gold Cards are not redeemable for cash or gratuity and may not be used in conjunction with the Ultimate Dining Card, Epitome Card, Club Card or any other promotion. Cards are non-transferable.

When you dine at the restaurant listed on the front of the Gold Card, you will receive $25 off your dinner for two and the Gold Card for the next month at a different.  This repeats each month during June, July, August and September with the goal of giving you a chance to experience several of our restaurants. The cards are distributed in a pre-set rotation.

 
$25 Extra Visit Card

When you dine using your August Gold Card, you will receive a blue $25 Extra Visit Card, in addition to your September Gold Card.  The Extra Visit Card is good for one extra visit to any Summer Dine Around restaurant.  It is only valid in August or September 2015.  This card allows you to visit your favorite of the Dine Around restaurants or a restaurant you haven’t been to during the Summer.

  $25 Bonus Card

When you complete the Summer Dine Around by using your September Gold Card, you will receive a $25 Bonus Card.  This card does not need to be activated.  The $25 Bonus Card is valid only in the months of October and November and may be used at any of the Summer Dine Around restaurants. We are no longer offering Ultimate Bonus Cards at the end of the Summer Dine Around.
 
Things to Keep in Mind…

Grace Period

All Gold Cards, $25 Extra Visit Cards and $25 Bonus Cards include a seven day grace period.

Swapping

We’ve designed the Summer Dine Around to provide guests with the opportunity to try a variety of restaurants. We do allow one “swap” per summer. You may not swap for a restaurant you have already been to. Swaps can only be made at the corporate office Monday-Friday. 9 -6:30pm. Swaps are based on availability.

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